Refund policy
At Glimira, we’re dedicated to delivering high-quality products and outstanding customer service. Your satisfaction with the Glimira Crystal Hair Eraser is our top priority, which is why we offer a 30-day guarantee. If for any reason you're not fully satisfied with your purchase, reach out to us at hello@glimira.com.
We provide 24/7 customer support because your happiness is our #1 focus.
Cancellation Policy
You can request a cancellation within 24 hours of placing your order, as long as it hasn't been dispatched yet. Once the order has shipped, you’ll need to follow our returns process.
Returns Policy
You have 15 days from the day you receive your Glimira order to request a return for a refund or store credit. Please contact our customer support team before sending your product back.
Refunds may take 5-10 business days to process, depending on your financial institution.
Exchange Policy
We offer FREE exchanges in the form of store credit for sizing or any issues related to the product. Just contact our customer support team to get started.
Please note that we may update this policy at any time. By purchasing Glimira products, you agree to the most recent version of our Return & Refund Policy.
